Frequently Asked Questions

What Is a Digital Mailroom?

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A digital mailroom, also called mailroom automation, is a service where incoming mail is scanned, converted into digital files, and delivered as electronic communication. This modern solution helps address challenges associated with processing and distributing inbound mail, especially for organizations managing:

  • Remote employees
  • Multiple business locations
  • Mailroom real estate and related costs
  • Staffing and workforce expenses
  • Slow mail processing times
  • Frustration with outdated processes

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With more businesses moving away from paper and toward electronic recordkeeping, those that can’t transport their records offsite often feel stuck, unable to move forward with digitization. Whether it’s due to security concerns, legal requirements, or logistical challenges, going paperless can seem out of reach. This can quickly turn into a frustrating cycle. Records pile

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Most business owners are aware of the challenges that come along with relying on paper records. Whether it’s the clutter they create or the inefficiency they bring to day to day tasks, paper problems often lurk in the back of their minds. However, there’s a common perception that addressing the problem requires a lot of

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Healthcare practices have a lot of records to manage, and keeping them secure is one of their most important responsibilities. Attacks on personal information have become alarmingly common, with PHI (protected health information) being a prime target. The sensitive details contained in these records make them extremely valuable to data thieves and other bad actors.

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