Frequently Asked Document Management Questions

We’ve accumulated the most common questions new customers have when looking to outsource their document management.

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We can digitize a wide array of government documents, including but not limited to:

  • Legal documents
  • Public records
  • Internal communications
  • Historical archives
  • Maps and large-format documents

We implement stringent security protocols to meet the needs of government agencies including:

  • Secure facilities with 24/7 video surveillance
  • Encrypted data storage and transfer
  • Strict access controls
  • Compliance with relevant privacy regulations

Yes, our digitization process adheres to standards set by the National Archives and Records Administration (NARA) and other regulatory bodies, ensuring compliance with all applicable laws.

Turnaround times vary based on the project size and complexity. We can process up to 400,000 records per day, enabling rapid completion of large government scanning projects.

Yes, we do offer on-site scanning services to accommodate documents that cannot be moved due to compliance reasons or logistical challenges. On-site scanning does come with additional costs, but it may be necessary for certain records.

We employ a double-blind, compare-and-correct indexing process to ensure high accuracy and detail in the digitized records. Each scanned document is manually reviewed by a human operators for quality assurance throughout the scanning process.

Digitization reduces physical storage needs, minimizes paper usage, and streamlines document management processes, leading to significant long-term cost savings.

Our accounts payable scanning services can handle various invoice types, including:

  • Standard vendor invoices
  • Purchase orders
  • Credit memos
  • Receipts

Invoice scanning streamlines the accounts payable process by reducing manual data entry, minimizing errors, accelerating approval workflows, and enhancing data accessibility. This leads to faster processing times and improved financial management.

We provide digital files in formats compatible with your accounting or ERP systems, including PDF or TIFF, facilitating seamless integration. Our team can assist with the setup to ensure a smooth transition.