We’ve accumulated the most common questions new customers have when looking to outsource their document management.
Speak With UsAbsolutely. We offer NAID® AAA Certified shredding and disposal services after scanning, based on your needs. If you choose to shred your documents, we will provide a certificate of destruction for your records.
Yes, our medical records scanning service is HIPAA compliant, ensuring maximum security and confidentiality of your records throughout the process. Our HIPAA-trained and certified technicians handle all protected health information (PHI) according to regulatory guidelines. Access to scanned documents is tightly controlled and restricted to authorized personnel, with badge-restricted entry for added security.
We also maintain a secure chain of custody at every step, from document pickup to final delivery, to protect the integrity and confidentiality of your sensitive data.
Yes, our scanning service is fully FERPA compliant. We prioritize student privacy and the confidentiality of educational records, ensuring that all our processes meet FERPA requirements.
To begin, simply contact us to request your pre-labeled, prepaid shipping boxes. Once they arrive, fill the boxes with your documents and send them back. We’ll handle the rest.
We can scan a wide variety of documents, including invoices, receipts, employee records, blueprints, medical files, government documents, legal files, educational records, historical documents, photographs, and manuscripts. Scanning is available in both black and white and color, based on your needs.
You can receive your digital files on an encrypted USB drive, via upload to your SFTP site, or through a document management system. The original documents can be securely shredded with our NAID® AAA Certified Shredding Service or sent back to you for an additional fee.
The Scan by the Box service is priced at a flat rate of $199 per box. This comprehensive fee covers shipping, processing, scanning, indexing, and organizing your documents. Optional services, such as Optical Character Recognition (OCR) for making documents text-searchable or return shipping of original documents, may incur additional charges.
We ensure high-quality digital output by using commercial-grade scanning equipment. Our team performs manual quality assurance checks and adjusts equipment calibration as needed to achieve optimal results.
While we can handle a wide variety of documents, we recommend contacting us to discuss any specific or unusual document types to ensure we can accommodate your needs.
Our trained professionals handle your documents with the utmost care, maintaining a secure chain of custody and following strict handling protocols to protect your documents throughout the entire process.