Frequently Asked Questions

How Are My Documents Returned to Me After Scanning?

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You can receive your digital files on an encrypted USB drive, via upload to your SFTP site, or through a document management system. The original documents can be securely shredded with our NAID® AAA Certified Shredding Service or sent back to you for an additional fee.

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Office worker using digital files on a computer
Can’t Move Your Documents? Here’s How You Can Digitize Them Anyway

With more businesses moving away from paper and toward electronic recordkeeping, those that can’t transport their records offsite often feel stuck, unable to move forward with digitization. Whether it’s due to security concerns, legal requirements, or logistical challenges, going paperless can seem out of reach. This can quickly turn into a frustrating cycle. Records pile

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Woman working with paper documents in an office setting
The 6 Most Common Reasons Businesses Put Off Scanning Their Records

Most business owners are aware of the challenges that come along with relying on paper records. Whether it’s the clutter they create or the inefficiency they bring to day to day tasks, paper problems often lurk in the back of their minds. However, there’s a common perception that addressing the problem requires a lot of

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EHR In Use In a Medical Reception Area
How EHR Systems Improve Security and Protect Patient Records

Healthcare practices have a lot of records to manage, and keeping them secure is one of their most important responsibilities. Attacks on personal information have become alarmingly common, with PHI (protected health information) being a prime target. The sensitive details contained in these records make them extremely valuable to data thieves and other bad actors.

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