Frequently Asked Questions

What Is a Digital Mailroom?

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A digital mailroom, also called mailroom automation, is a service where incoming mail is scanned, converted into digital files, and delivered as electronic communication. This modern solution helps address challenges associated with processing and distributing inbound mail, especially for organizations managing:

  • Remote employees
  • Multiple business locations
  • Mailroom real estate and related costs
  • Staffing and workforce expenses
  • Slow mail processing times
  • Frustration with outdated processes

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Going paperless is a big step forward for any business, but in many cases, scanning alone isn’t enough. If you’re unable to find your documents once they’ve been digitized, the effort and resources spent on the process can feel wasted. That’s why indexing your digital records after scanning is such an important step. Proper indexing

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Eliminating paper from your business wherever possible is one of the best ways to take the pressure off. When all of your records are stored digitally, they’re easier to find, faster to share, and a lot more manageable.

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Many businesses today are drowning in data. Every email, invoice, contract, and customer record adds to the increasing amount of information that must be carefully organized and stored. Without a clear strategy for managing it all, things can quickly spiral out of control. Going paperless is definitely a good start, but it won’t solve every problem.

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